REFUND POLICY (w.e.f.01.01.2024)

Thank you for choosing Cash Your Skill for your online gaming experience. We strive to provide you with the best gaming services and products. However, we understand that there may be instances where you need to request a refund. Please review our refund policy below:

1. 1. Refund Eligibility
   • In the event that there is an error in the Services provided by us, we may refund the Entry Fee, provided the reasons are genuine and proved after investigation by Cash Your Skill.
   • Refunds will only be considered within 7 days of the complaint.
2. 2. Eligible Circumstances for Refunds
   • Technical Issues: If you encounter technical issues preventing you from accessing or enjoying our game, we will assess the situation and, if necessary, issue a refund.
   • Please read the rules of each game and Contest before participating.
   • In case we cancel your participation in any Game or Contest as a result of this, We will return Your Entry Fee to You within a reasonable amount of time for You to redeem the same by playing other Contests.
3. 3. Ineligible Circumstances for Refunds
   • Change of Mind: Refunds will not be provided for purchases made due to a change of mind or personal preference.
   • Violation of Terms of Service: If a refund request is associated with a violation of our terms of service, the request may be denied.
4. 4. Refund Process
   • To initiate a refund, please contact our customer support team at support@cashyourskill.com with your details, including the transaction ID and a brief explanation of the reason for the refund.
   • Our team will review your request and respond within [7 business days] with further instructions or a resolution.
5. 5. Refund Methods
   • Refunds, when approved, will be issued through the original payment method used for the purchase.
   • In some cases, store credit may be offered as an alternative to monetary refunds.
6. 6. Changes to Refund Policy
   • Cash Your Skill reserves the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
   • By using Cash Your Skill's services, you agree to abide by this refund policy. If you have any questions or concerns, please contact our customer support team.

Thank you for choosing Cash Your Skill! We appreciate your support and look forward to providing you with an exceptional gaming experience.
Sincerely,
Cash Your Skill E Sport